STUFF YOU NEED TO KNOW ABOUT BOOKING CLASSES….
I know - yoga should be all about peace and love and bending. And it is. Mostly. But you can't get away from the small print, rules and policies even here. Sorry kids but that's the world we live in. Anyway, please take a look at this information and contact me if you've got any questions or queries. Thanks so much...
How do I book a class?
All the details you need are on the class-booking page which is here. I have made a bold stride into the 21st century and now have online booking which should be totally straightforward. If you have any difficulties please contact Meg – either email me or call 07747 481688.
Why should I buy a class pass?
That’s a very good question. All my class passes work on the basis of ‘pay for 8, but use in 10’. It means you buy an 8-class pass for the 10 week term, but you can miss 2 classes without losing any money. Handy, right?
Please note that class passes are only available at the beginning of each term. If you want to join the group after the start date, that’s totally fine but you need to book with Meg directly. Please email her or call 07747 481688.
I’ve bought a class pass – now what do I do?
You have? You bloody hero! So, now you need to reserve your place in ALL THE CLASSES YOU THINK YOU CAN COME TO for the duration of the course. I know that’s a bit weird, but hear me out. If there is a class with spaces, I will open it up to drop-ins a couple of days beforehand. So, if you haven’t reserved your place and we get a sudden rush of newbies then I’m afraid you might miss out. You will always have 24 hours before the class starts to cancel your place so don’t panic that once booked you can’t get out of it.
I appreciate this means that you have to be a little bit organised, but my intention is that it will actually help you in the long run by encouraging you to feel a little more committed to coming along. When it’s a proper date in your diary, it feels a bit more like a real thing, don’t you think?
Also, I really want to make sure you get your moneys worth AND that you learn as much as possible. I hope that this new way of booking will help you make sure that you definitely do come along for every class that you’ve spent your hard-earned cash on!
Can I drop-in to your classes?
Students who have purchased the class pass will be given priority over places in each class. If, when you go to book, there is a ‘drop-in’ price available, it means that there are a few places up for grabs. If that option isn’t there, it means the class is currently fully booked.
What’s your cancellation policy?
All classes must be cancelled at least 24 hours beforehand. If you cancel any later than that you will lose the credit on your class pass or lose the payment you’ve made if you’re a drop-in. I know it sucks a bit, and I appreciate that life isn’t as predictable as that, but this is common procedure if you’re booking a treatment, a therapy, or even a haircut in some places. Us crazy kids trying to run a business need to know when classes are going to be super quiet, or jam-packed, to help us plan efficiently. Yep – even yoga teachers need a plan.
What if I don’t use all my 8 credits over the course of the 10 week course?
Umm – tough. Yes I know it’s harsh but, again, us crazy kids trying to earn a living sometimes need to be cruel to be kind. You cannot carry over any classes you don’t use into subsequent courses. It makes life and administration far too complicated for everyone. Ok – mostly for me, but the rule still stands.
I’ve bought a class pass but I can’t come tonight. So my friend is going to come instead. She’s great. That’s ok, right?
I’m delighted you’ve got friends and I’m sure she’s lovely. But no – someone else cannot take a class that you have paid for. Classes are not transferable to anyone else. The only exception to this rule is if you are buying a class, or a class pass, as a gift for someone, or if someone else is paying on your behalf. That’s a very nice thing to do. Please contact Meg directly by emailing her or call 07747 481688 to arrange this.
I’ve bought a class pass for Thursday evenings but I want to come to the Monday class instead this week…
You can’t. Sorry. But you can’t. Class passes are not transferable to other classes. If you’ve bought one for Mondays you have to stick with Mondays. Or Thursdays. Or Saturdays. You get my point. If you’re desperate to come to another night, then I’m afraid you’ll have to buy a drop-in space if there are any available.
The class I want to come to is fully booked. I reeeelly want to come. Is there a wait list?
I applaud you on your enthusiasm. Yey for you. I’m afraid there isn’t a wait list function available yet. It’s something my software providers are working on, however, so be patient. There can sometimes be last-minute cancellations so it’s always a good idea to keep an eye on it, because you never know….
I’ve got a question you haven’t answered. *Tut* What should I do now?
Sorry about that. But, to be fair, as I’m writing this you are just an imaginary voice in my head. Or are you? Oooh. Spooky. Anyway, if you’ve still got questions please feel free to email Meg or call 07747 481688. There’s no such thing as a silly question so don’t hold back!