STUFF YOU NEED TO KNOW ABOUT BOOKING CLASSES….
I know - yoga should be all about peace and love and bending. And it is. Mostly. But you can't get away from the small print, rules and policies even here. Sorry kids but that's the world we live in. Anyway, please take a look at this information and contact me if you've got any questions or queries. Thanks so much...
How do I book a class?
When we're at the beginning of terms you will be able to purchase course passes through the website. After the course has run for a certain number of weeks (depending on the course), the passes are no longer available but there will be an option to purchase drop-in places (subject to availability) which can be used on a week-by-week basis. Drop-in places can also be paid for on-the-door, but please note that people who have booked and paid online will be given priority. Remaining places will then be allocated on a first come, first served basis.
Why should I buy a class pass?
That’s a very good question. All my class passes work on the basis of ‘pay for 8, but use in 10’. It means you buy an 8-class pass for the 10 week term, but you can miss 2 classes without losing any money. Handy, right?
Please note that class passes are only available at the beginning of each term. BUT if you've only just stumbled across my website and want to join the group after the start date, but don't want to do it on a drop-in basis, that’s totally fine. Please email me or call 07747 481688 and we can work something out.
Can I drop-in to your classes?
Yes - subject to availability. As stated above, drop-in places can be purchased online, but you can also take your chances and just turn up to the class. However, places will be allocated to those who have booked and paid online first. Remaining places will then be allocated on a first come, first served, basis. All drop-in places cost £15 per person. Please note that if you are paying on the door I can only accept cash. And if you can bring the correct amount, that would be brilliant.
What if I don’t use all my 8 credits over the course of the 10 week course?
Umm – tough. Yes I know it’s harsh but, again, us crazy kids trying to earn a living sometimes need to be cruel to be kind. You cannot carry over any classes you don’t use into subsequent courses. It makes life and administration far too complicated for everyone. Ok – mostly for me, but the rule still stands.
I’ve bought a class pass but I can’t come tonight. So my friend is going to come instead. She’s great. That’s ok, right?
I’m delighted you’ve got friends and I’m sure she’s lovely. But no – someone else cannot take a class that you have paid for. Classes are not transferable to anyone else. The only exception to this rule is if you are buying a class, or a class pass, as a gift for someone, or if someone else is paying on your behalf. That’s a very nice thing to do. Please contact Meg directly by emailing her or call 07747 481688 to arrange this.
I’ve bought a class pass/drop-in place for Thursday evenings but I want to come to the Monday class instead this week…
You can’t. Sorry. But you can’t. Class passes and drop-in places are not transferable to other classes. If you’ve bought one for Mondays you have to stick with Mondays. Or Thursdays. Or Saturdays. You get my point.
Does Meg teach every class of every course?
I do my very best to teach every class because....well....that's what you've paid for, right? However there will inevitably be sometimes when I can't teach because I'm away teaching a retreat, or on a training course, or perhaps I'm poorly (even yoga teachers get germs, kids). When I know in advance that I will not be able to teach some of the lessons in a course, this will be made clear on the event page on the website. In those instances the classes are covered by one of my equally awesome (and fully trained, certified, registered, insured etc.) yoga teacher colleagues.
What happens if a class gets cancelled?
Should I ever have to cancel a class, drop-in places will be offered the choice of using the place at an alternative class (subject to availability) or a refund of the full purchase cost. Students who have purchased a class pass will be given the opportunity to participate in another class of their choice (subject to availability). In some instances we may add another week on to the end of the term of classes to make up for the one that has been missed, but this will depend on venue availability etc.
What's the cancellation and refund policy for drop-in places, workshops and courses?
You have up to seven working days (from when you purchase the drop-in place, workshop place, or course place) to cancel. This notification of cancellation must be provided by email. If you cancel your place, by email, within 7 working days of the purchase you will receive a full refund. Any cancellations received after 7 working days of purchase will not be refunded.
Whole courses, drop-ins, and places on workshops can be transferred to other people. Individual lessons as part of courses, and sections of workshops, cannot be transferred.
I’ve got a question you haven’t answered. *Tut* What should I do now?
Sorry about that. But, to be fair, as I’m writing this you are just an imaginary voice in my head. Or are you? Oooh. Spooky. Anyway, if you’ve still got questions please feel free to email me or call 07747 481688. There’s no such thing as a silly question so don’t hold back!